Future Openings at Help Scout - Remote

Overview

Help Scout is on a mission to help businesses delight more customers by providing outstanding customer support through a fully remote team.

In Short

• Help Scout is a fully remote company.
• They are looking for empathetic people committed to excellence.
• Open to applications for future roles even if no current openings match.
• Company values include help, craft, progress, and ownership.
• Offers a variety of perks and benefits including healthcare coverage.
• Hiring in specific countries only.
• Equal opportunity employer committed to diversity and inclusion.
• Encourages applicants to share their unique perspectives.
• Applications are read by real humans.
• Company has been remote since 2011.

Requirements

• Empathy and commitment to customer support.
• Ability to work in a remote environment.
• Willingness to learn and adapt.
• Strong communication skills.
• Team-oriented mindset.
• Experience in relevant fields (varies by team).
• Alignment with company values.
• Authorization to work in specified countries.
• Interest in contributing to a positive company culture.
• Ability to handle feedback and iterate on work.

Benefits

• Healthcare coverage.
• Wellness resources.
• Remote work flexibility.
• Supportive company culture.
• Opportunities for professional growth.
• Commitment to diversity and inclusion.
• Generous leave policies.
• Collaborative work environment.
• Access to various resources for personal development.
• Engagement in community initiatives.