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Future Openings at Help Scout - Remote

Posted 112 weeks ago
All others
Full Time
United States, Canada, Australia, Finland, Ireland, Netherlands, Poland, United Kingdom, Denmark, Germany, Norway

Overview

Help Scout is on a mission to help businesses delight more customers by providing outstanding customer support through a fully remote team.

In Short

  • Help Scout is a fully remote company.
  • They are looking for empathetic people committed to excellence.
  • Open to applications for future roles even if no current openings match.
  • Company values include help, craft, progress, and ownership.
  • Offers a variety of perks and benefits including healthcare coverage.
  • Hiring in specific countries only.
  • Equal opportunity employer committed to diversity and inclusion.
  • Encourages applicants to share their unique perspectives.
  • Applications are read by real humans.
  • Company has been remote since 2011.

Requirements

  • Empathy and commitment to customer support.
  • Ability to work in a remote environment.
  • Willingness to learn and adapt.
  • Strong communication skills.
  • Team-oriented mindset.
  • Experience in relevant fields (varies by team).
  • Alignment with company values.
  • Authorization to work in specified countries.
  • Interest in contributing to a positive company culture.
  • Ability to handle feedback and iterate on work.

Benefits

  • Healthcare coverage.
  • Wellness resources.
  • Remote work flexibility.
  • Supportive company culture.
  • Opportunities for professional growth.
  • Commitment to diversity and inclusion.
  • Generous leave policies.
  • Collaborative work environment.
  • Access to various resources for personal development.
  • Engagement in community initiatives.
Help Scout logo

Help Scout

Help Scout is a forward-thinking company dedicated to enhancing customer support through innovative AI solutions. As part of their AI Services team, employees work with modern technologies like Kotlin and Java to develop scalable systems that prioritize performance, security, and usability. The company fosters a collaborative environment where engineers and product managers make key architectural decisions and engage in an iterative software development process. Help Scout values a supportive culture that emphasizes diversity and inclusion, offering remote work flexibility and comprehensive healthcare benefits.

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