Hospitality Sales Representative - Remote

Overview

Heirloom is seeking a Hospitality Sales Representative to optimize revenue and guest satisfaction through direct consumer sales, focusing on converting warm leads into reservations.

In Short

• Join the Guest Services & Sales Team as an Inside Sales Representative.
• Communicate with prospective guests to convert leads into reservations.
• Handle inbound and outbound calls to facilitate sales.
• Provide effective customer service and build rapport with clients.
• Meet and exceed revenue goals through effective sales strategies.
• Collaborate with other departments to enhance guest experience.
• Utilize tools for pricing and discounts to boost sales.
• Participate in departmental meetings and contribute to team efforts.
• Assist with customer support for in-house guests as needed.
• Work remotely with flexible hours between 8:00 am CST and midnight CST.

Requirements

• Full-time remote position with a minimum of 40 hours/week.
• Salary ranges from $5M-$6M COP/month ($1200-$1500 USD/month).
• Experience in a contact center for a US-based company is required.
• Excellent command of English, both spoken and written.
• Comfortable with cloud-based platforms and technology.
• Reliable internet connection and quiet work environment needed.

Benefits

• Incentive and bonus opportunities available.
• Work in a dynamic and growing industry.
• Flexible working hours.
• Opportunity to work with a leading luxury hospitality provider.
• Collaborative team environment.