Travel Support Specialist - Remote

Overview

We are seeking a Travel Support Specialist to assist clients throughout their travel planning and booking experience, providing reliable and attentive support.

In Short

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist clients with travel planning, bookings, modifications, and cancellations.
• Provide accurate information about destinations and travel requirements.
• Maintain organized client records for smooth communication.
• Follow up with clients before and after travel to confirm details.
• Address client concerns with empathy and effective problem-solving.
• Work remotely with flexible scheduling.
• Access to travel perks and exclusive industry discounts.
• Receive training and ongoing support for professional growth.
• Join a collaborative team committed to exceptional traveler support.

Requirements

• Strong written and verbal communication skills.
• Prior customer service experience; travel or hospitality experience is a plus.
• High attention to detail and strong organizational habits.
• Ability to learn new tools and software quickly.
• A passion for travel and helping clients plan memorable trips.

Benefits

• Fully remote flexibility – work from anywhere.
• Travel perks and access to exclusive discounts.
• Training and ongoing support for career growth.
• Collaborative and positive team environment.