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Travel Support Specialist - Remote

Posted 2 hours ago
Customer Service
Full Time
USA

Overview

We are seeking a Travel Support Specialist to assist clients throughout their travel planning and booking experience, providing reliable and attentive support.

In Short

  • Respond to client inquiries via email, phone, and messaging platforms.
  • Assist clients with travel planning, bookings, modifications, and cancellations.
  • Provide accurate information about destinations and travel requirements.
  • Maintain organized client records for smooth communication.
  • Follow up with clients before and after travel to confirm details.
  • Address client concerns with empathy and effective problem-solving.
  • Work remotely with flexible scheduling.
  • Access to travel perks and exclusive industry discounts.
  • Receive training and ongoing support for professional growth.
  • Join a collaborative team committed to exceptional traveler support.

Requirements

  • Strong written and verbal communication skills.
  • Prior customer service experience; travel or hospitality experience is a plus.
  • High attention to detail and strong organizational habits.
  • Ability to learn new tools and software quickly.
  • A passion for travel and helping clients plan memorable trips.

Benefits

  • Fully remote flexibility – work from anywhere.
  • Travel perks and access to exclusive discounts.
  • Training and ongoing support for career growth.
  • Collaborative and positive team environment.
HB Travels logo

HB Travels

HB Travels is a dynamic travel agency dedicated to helping clients create unforgettable travel experiences. With a focus on personalized service, the company seeks passionate Travel Sales Specialists who are eager to assist clients in planning their dream vacations. HB Travels values strong relationships and exceptional customer service, ensuring that clients receive tailored travel itineraries that meet their needs and preferences. The company offers competitive commissions, comprehensive training, and the flexibility to work remotely, making it an ideal workplace for travel enthusiasts looking to turn their passion into a rewarding career.

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