eCommerce Virtual Assistant - Remote

Overview

Hadley Designs is seeking a Virtual Assistant to support core operational functions across the business. This role is designed for dependable, detail-oriented support professionals who thrive in structured environments and take ownership of clearly defined responsibilities.

In Short

• Customer support and order management
• Account health monitoring and basic reporting
• Inventory tracking and light supply chain coordination
• Data entry, reconciliation, and system updates
• Basic accounting or finance support
• Maintaining SOPs and internal documentation
• Executing assigned processes accurately and consistently while identifying issues early and proposing solutions

Requirements

• Tasks are completed accurately, on time, and without rework
• Data, reports, and documentation are reliable and up to date
• Issues are surfaced early with clear context and recommended next steps
• Small, practical improvements are made over time
• The team relies on your consistency, accuracy, and follow-through

Benefits

• Opportunity to contribute to improving workflows and documentation
• Support a fast-growing eCommerce business
• Work in a structured environment