Sales Development Representative (SDR) - Remote

Overview

We’re seeking a motivated Sales Development Representative (SDR) to be the first line of contact for inbound leads. This role is focused on qualifying interest, creating strong first impressions, and accelerating prospects through the top of the funnel. As the bridge between marketing and sales, you'll engage prospects with clarity and confidence, uncover their needs, and set them up for success with our Account Executive team.

In Short

• Respond promptly and professionally to inbound inquiries via email, phone, and chat
• Qualify leads using the BANT framework (Budget, Authority, Need, Timeline)
• Maintain a high standard of customer experience across all interactions
• Educate prospects on our offerings and align solutions to their needs
• Handle objections with empathy and clarity
• Log all activity in the CRM (e.g., HubSpot, Salesforce) with precision and consistency
• Hit key KPIs related to conversion rate, response time, and volume
• Leverage tools and automation to streamline daily tasks and boost productivity
• 2+ years in inbound sales, lead qualification, or customer support
• Strong communication skills—both verbal and written

Requirements

• Proven success working in fast-paced, high-volume sales environments
• CRM proficiency (e.g., Salesforce, HubSpot) and familiarity with sales tech tools
• Ability to work independently in a remote setup
• Availability to work standard business hours across U.S. time zones (EST–PST)
• Experience in SaaS, B2B, or consultative sales environments (preferred)
• Familiarity with lead scoring models or automation platforms (preferred)
• Comfortable using call tracking and engagement tools (preferred)

Benefits

• Make an impact from the first touchpoint
• Help us turn interest into opportunity
• Opportunity for professional growth and development
• Collaborative and supportive team environment
• Flexible working hours