Payroll Tax Specialist - Remote

Overview

The Payroll Tax Specialist is responsible for delivering exceptional service and support to our Greenshades Online Tax Services clients. This role will manage taxes for a portfolio of clients, ensuring accurate and timely payroll tax filings, compliance, and payments. The Payroll Tax Specialist will proactively provide guidance, troubleshooting, and training, ensuring client satisfaction and building relationships.

In Short

• Deliver excellent customer service via email, phone, and live chat.
• Ensure accurate and timely submission of tax filings and payments.
• Collaborate with clients to align work schedules with payroll schedules.
• Collaborate with internal teams and escalate issues as necessary.
• Perform additional tasks as requested by your supervisor.

Requirements

• Strong understanding of payroll tax regulations and compliance.
• Experience in customer service and client relations.
• Excellent communication skills (written and verbal).
• Ability to prioritize tasks and manage time efficiently.
• Proficiency in Greenshades or similar payroll tax platforms is a plus.

Benefits

• Remote work flexibility.
• Opportunity to work with a diverse client portfolio.
• Supportive team environment.