Legal Assistant - Remote

Overview

Our thriving US-based law firm specializing in family-based immigration and non-immigration services is seeking a dedicated and skilled Legal Assistant to join our remote team as an independent contractor. As a crucial member of our firm, you will play a vital role in providing exceptional support to our clients and ensuring the smooth processing of their applications.

In Short

• Handle all customer interactions, including answering inquiries, providing updates, and offering guidance throughout the application process
• Review and process non-immigration applications (ESTA and DS160) and family-based cases
• Submit applications to CEAC and USCIS accurately and efficiently
• Provide excellent customer care, ensuring clients receive timely and professional assistance
• Maintain accurate and up-to-date records using our case management system
• Collaborate with the legal and operations teams to ensure seamless service delivery

Requirements

• Proven experience as a Legal Assistant, preferably in immigration law
• Strong knowledge of ESTA, DS160, family-based immigration cases and general US immigration process
• Excellent communication and interpersonal skills
• Exceptional attention to detail and ability to manage multiple tasks simultaneously
• Knowledge or willingness to learn Zendesk and Docketwise
• Ability to work independently and as part of a team in a remote setting
• Available to work 40 hours per week, including at least one day in the weekends (preferred)

Benefits

• Competitive compensation based on experience
• Flexible remote work environment
• Professional development and growth opportunities