IT Business Analyst - Salesforce and ERP Systems - Remote

Overview

We are looking for a dynamic and detail-oriented IT Business Analyst with experience in Salesforce and ERP systems, such as Netsuite, to join our innovative IT Product Management team. The IT Business Analyst will bridge the gap between technical resources and business stakeholders, working closely with product managers to manage and refine backlog products.

In Short

• Strong understanding of Salesforce and ERP systems.
• Facilitate requirements gathering sessions with stakeholders.
• Translate business requirements into actionable user stories in Jira.
• Collaborate with developers, QA, and business partners.
• Contribute to product strategy development using data-driven insights.
• Refine product backlog through regular upkeep and grooming.
• Analyze complex processes and provide actionable insights.
• Develop training materials and deliver end-user training.
• Collaborate with QA during UAT sessions.
• Passionate about technology and continuous improvement.

Requirements

• Experience with Salesforce and ERP platforms.
• Strong analytical and problem-solving skills.
• Excellent communication skills.
• Ability to engage with diverse roles and personalities.
• Self-starter with a bias toward action.
• Ability to identify and recommend process improvements.
• Strong work ethic and self-motivated.

Benefits

• Work in a mission-driven organization.
• Collaborate with a talented team.
• Opportunities for professional growth.
• Flexible working environment.