Staff Engineer – Conversational AI - Remote

Overview

Grayscale is seeking a Staff Engineer to lead the development of AI-powered product features using large language models, focusing on building production-grade applications that enhance the frontline experience.

In Short

• Lead development of AI-powered features using LLMs.
• Design and implement scalable AI-backed systems.
• Rapidly prototype product ideas into working applications.
• Collaborate with Product, Design, and Support teams.
• Mentor engineers and provide technical guidance.
• Ensure system reliability and operational support.

Requirements

• 7+ years of software engineering experience.
• Experience with LLM-powered features and AWS services.
• Familiarity with RAG, vector databases, and embedding techniques.
• Strong backend experience, preferably with Ruby on Rails.
• Comfortable in a fast-paced startup environment.
• Experience mentoring engineers and driving initiatives.

Benefits

• Values-driven culture focused on personal growth.
• Capital-efficient growth with a clear path to profitability.
• Supportive environment that values work-life balance.
• Impactful work with leading brands in various industries.