Franchise Success Manager - Remote

Overview

The Franchise Success Manager will play a crucial role in driving the success of our franchise partners by leveraging their expertise in Short-Term Rentals (STR), revenue management, marketing, sales, and operations. The ideal candidate will have a strong educational mindset, excellent communication skills, and a customer-centric approach. This role requires someone who can navigate difficult conversations with empathy and process-oriented solutions.

In Short

• Act as the primary point of contact for franchise partners.
• Analyze and optimize revenue strategies for profitability.
• Execute effective marketing and sales strategies.
• Ensure adherence to operational standards and best practices.
• Provide ongoing training and development to franchise partners.
• Foster a customer-first mindset in all interactions.
• Monitor and assess franchise partner performance.
• Prepare and present reports on franchise performance.

Requirements

• Strong background in Short-Term Rentals and revenue management.
• Excellent communication and interpersonal skills.
• Experience in marketing and sales strategies.
• Ability to handle difficult conversations with empathy.
• Proven track record in training and development.
• Analytical skills for performance monitoring.

Benefits

• Opportunity to work with franchise partners.
• Professional development and training opportunities.
• Collaborative work environment.