Training Instructor - Sales and Behavioral Skills - Remote

Overview

We are looking for a Training Instructor to develop and deliver training programs focused on sales and behavioral skills, aimed at commercial and customer service teams in the automotive sector.

In Short

• Develop teaching materials and content for sales training, customer service, and behavioral development.
• Deliver in-person and/or online training to sales teams.
• Work on topics such as sales techniques, negotiation, consultative approach, customer relations, loyalty, and professional behavior.
• Apply modern learning and facilitation methodologies.
• Map training needs with the customer area.
• Evaluate the effectiveness of training and propose constant improvements.
• Update content according to new products, commercial strategies, and business goals.

Requirements

• Bachelor's degree in Business Administration, Marketing, Commercial Management, Psychology, Human Resources, or related fields.
• Previous experience training commercial teams or as a sales instructor.
• Experience in the automotive sector or in segments involving consultative sales is a significant advantage.
• Sales, negotiation, and consultative service techniques.
• Behavioral content applied to the commercial environment (communication, posture, customer focus, teamwork, etc.).
• Preparation of presentations and commercial content.
• Use of tools such as PowerPoint, Teams, Zoom, and/or LMS.

Benefits

• Experience with training for dealerships, salespeople, or automotive consultants.
• Certification or experience in sales methodologies (e.g., SPIN Selling, Customer Experience, NLP, etc.).
• Knowledge of instructional design.