Senior Functional Consultant (D365 Finance) - Remote

Overview

We are seeking a Senior Functional Consultant who will become a part of our client’s customer care team and be responsible for solving complex functional incidents and delivering continuous improvement in Dynamics 365 for the international customers.

In Short

• Deliver high-quality business and software application services to clients;
• Create high-quality and sustainable client solutions;
• Meet customer expectations of business knowledge, skills, and behavior;
• 2nd and 3rd line functional Incident Management;
• Problem Management and Root Cause Analysis;
• Develop and deliver Design Documents;
• Participate in project delivery stages;
• Assess customer feedback for service improvement;
• Communicate progress updates to relevant parties;
• Participate in pre-sales activities as requested;

Requirements

• 7+ years of experience in a similar role implementing and supporting Dynamics 365;
• Strong proficiency in D365 F&O Finance modules;
• Experience in financial reporting and integration with Power BI;
• Expertise in financial process mapping and solution design;
• Experience in troubleshooting and root cause analysis;
• Familiarity with data migration and integration tools;
• Knowledge of compliance standards;
• Leadership in global rollouts and localization projects;
• Proven ability to train end-users;
• Fluent English and customer-oriented attitude.

Benefits

• Full-time remote work;
• Friendly working environment;
• Competitive and attractive salary;
• Provided working tools;
• Opportunities for professional growth.