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Benefits Customer Support Agent - Remote

Posted Yesterday
Customer Service
Full Time
USA

Overview

The Benefits Customer Support Agent will provide exceptional customer service through virtual consultations, helping clients understand their benefits and maintain long-term relationships.

In Short

  • Conduct virtual client consultations through Zoom and phone communication
  • Build and maintain long-term client relationships
  • Provide support regarding benefits, coverage options, and policy questions
  • Assist clients with updates, follow-up communication, and service requests
  • Maintain professionalism, organization, and accurate documentation
  • Participate in ongoing training and development programs

Requirements

  • Excellent communication and interpersonal skills
  • Basic computer and virtual communication proficiency
  • Strong work ethic and reliability
  • Outgoing, positive, and energetic personality
  • Effective time management and organizational skills
  • Leadership experience is a plus, but not required

Benefits

  • 100% Remote Work
  • Weekly Pay
  • Performance-Based Bonuses
  • Comprehensive Benefits including Health Insurance Reimbursement
  • Flexible Scheduling
  • Training & Mentorship opportunities
Globe Life AIL - Lisa Russel logo

Globe Life AIL - Lisa Russel

Globe Life AIL - Lisa Russel is a forward-thinking insurance company that prioritizes work-life balance and career success for its employees. With a fully virtual, work-from-home model, the company allows team members to set their own schedules and work from anywhere, ensuring that family time is never compromised. Globe Life AIL values exceptional client service and provides comprehensive training and resources to help employees thrive both independently and as part of a collaborative team. The company is committed to fostering a flexible and supportive work environment, offering competitive benefits and ongoing professional development.

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