Remote Client Advisor

Overview

As a Client Advisor, you will be responsible for providing exceptional customer service to clients and maintaining long-term relationships. You will be collaborating with other team members to identify client needs and recommend appropriate products and services.

In Short

• Build and maintain relationships with clients.
• Provide exceptional customer service.
• Identify client needs and recommend appropriate products and services.
• Collaborate with other team members to ensure client satisfaction.
• Maintain up-to-date knowledge on products, services, and policies.
• Resolve any client complaints or issues in a timely and professional manner.
• Meet and exceed sales targets and objectives.

Requirements

• Experience in sales and marketing.
• Excellent communication and customer service skills.
• Ability to identify and meet client needs.
• Strong problem-solving skills and ability to resolve conflicts in a professional manner.
• Knowledge of products, services, and industry trends.
• Ability to work independently and as part of a team.
• Flexibility and adaptability to changing priorities.

Benefits

• Uncapped commission, plus performance incentives.
• Comprehensive benefits package.
• Ongoing training and professional development.
• Employee discounts and client referral bonuses.
• A supportive, inclusive, and team-oriented work environment.