Customer Service Representative - Remote

Overview

We are looking for a Customer Service Representative to join our team and help redefine the future of work for companies worldwide.

In Short

• Manage inbound and outbound calls
• Resolve customer concerns effectively
• Build sustainable relationships with customers
• Ensure customer satisfaction
• Keep records of customer interactions
• Follow communication procedures and policies
• Engage customers proactively
• Perform ad hoc tasks as needed
• Work on a graveyard shift
• Remote work opportunity

Requirements

• 1-year experience as a Customer Service Representative
• Excellent English communication skills
• Strong phone, email, and instant messaging skills
• Solid organizational and time management skills
• Tech savvy with current technologies
• Familiarity with word-processing software and spreadsheets
• Knowledge of online calendars and scheduling
• Proactive and detail-oriented
• Able to work on a graveyard shift
• Technical requirements for remote work setup

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Supportive Team Environment
• Career Growth Opportunities
• Fun Work Environment
• Holiday & Overtime Pay