As GC AI’s first Customer Support Manager, you’ll be building our support function from the ground up, defining systems and processes to ensure every customer interaction reflects the speed, quality, and care we’re known for.
G.C.A
General Counsel Ai (GC AI) is an innovative AI platform designed specifically for in-house lawyers, aiming to enhance their productivity and efficiency by leveraging advanced language models. With a focus on providing rapid and high-quality legal advice, GC AI has quickly gained traction, boasting a remarkable 95% customer retention rate and a Net Promoter Score (NPS) of 75. The company has experienced significant growth, expanding its customer base from zero to over 500 legal teams within a year and achieving a threefold increase in annual recurring revenue (ARR) in just four months. Backed by prominent investors, GC AI is a dynamic startup that fosters a collaborative environment among a diverse team of legal professionals, engineers, and sales experts, all dedicated to reshaping the future of legal work.
Share This Job!
Save This Job!
G.C.A
General Counsel Ai (GC AI) is an innovative AI platform designed specifically for in-house lawyers, aiming to enhance their productivity and efficiency by leveraging advanced language models. With a focus on providing rapid and high-quality legal advice, GC AI has quickly gained traction, boasting a remarkable 95% customer retention rate and a Net Promoter Score (NPS) of 75. The company has experienced significant growth, expanding its customer base from zero to over 500 legal teams within a year and achieving a threefold increase in annual recurring revenue (ARR) in just four months. Backed by prominent investors, GC AI is a dynamic startup that fosters a collaborative environment among a diverse team of legal professionals, engineers, and sales experts, all dedicated to reshaping the future of legal work.
Share This Job!
Save This Job!
Seeking a Customer Support Manager to lead and enhance support operations for a legal-tech company.
The Customer Support Manager will lead a team to ensure exceptional support for Thumbtack professionals, focusing on performance and continuous improvement.
We are seeking a Customer Support Manager to lead and develop our customer experience team at Freebird, ensuring high-quality support and operational excellence.
The Customer Support Manager will handle customer inquiries, collaborate with the IT team, and improve internal processes in a remote-first SaaS company.
Join Seven Senders as a Customer Support Manager, where you will enhance customer satisfaction and manage inquiries in a flexible working environment.