Sales Agent / Sales Development Representative - Remote

Overview

The Sales Agent / Sales Development Representative is the first professional contact between potential customers and the sales team, responsible for qualifying needs and ensuring proper communication with sales advisors.

In Short

• Initial contact with companies in the mid-sized and industrial sectors
• Qualifying leads for IT services
• Identifying needs based on defined criteria
• Scheduling appointments for sales advisors
• Documenting all conversations in the CRM system
• Collaborating closely with the sales team
• Contributing to the development of conversation guidelines and outreach strategies
• Reflecting on results, learnings, and optimization potentials

Requirements

• Structured and independent work style
• Enjoyment of communication and professional telephone contact
• Goal-oriented and commitment
• Willingness to work with clear KPIs
• Fluent German in spoken and written form
• Preferred: Some experience in telephone sales, inside sales, or customer contact, interest in IT services and digital topics, experience with CRM systems, desire for career development in sales

Benefits

• Structured onboarding with clear conversation guidelines
• Regular coaching and feedback
• Clear goal definitions and transparent success measurement
• Performance-based compensation with bonus components
• Flexible working hours and hybrid working arrangements
• Development opportunities towards inside sales, account management, or sales
• A team that demands performance – and recognizes it as well