Software Engineer, Fullstack - Remote

Overview

This role can be performed remotely anywhere within the United States. As a Software Engineer on the Digital Experience Analytics (DXA) team, you will play a pivotal role in empowering Fullstory customers by delivering valuable insights into their users' digital interactions. Your efforts will have a direct impact on the business success and customer satisfaction associated with our flagship product.

In Short

• Collaborate with teammates to craft the strategy and execution for scaling Fullstory’s flagship application.
• Ideate with our core team on how to best leverage AI capabilities to further customer delight.
• Engineer systems that operate at hundreds of thousands of requests per second.
• Maintain and troubleshoot parts of Fullstory’s production environment.
• Work closely with design and product counterparts to propose new solutions for customer pain points.
• Work closely with customers through our co-creation process, collaborating to craft purpose-built solutions that meet their unique needs and drive exceptional value.

Requirements

• Understanding of data structures and API design to enable functionality across services.
• Experience collaborating with others to reach technical decisions through clear communication and documentation.
• Proficiency in writing production code in one or more languages such as Go, Java, Python, JavaScript, or TypeScript — with a willingness to learn new languages.
• Experience building web applications using React, TypeScript, or similar front end technologies.
• Exposure to cloud-based services and an eagerness to learn technologies like Kubernetes, gRPC, document search databases, or distributed data storage systems.
• Bachelor's degree in Computer Science or a related field.

Benefits

• Autonomy and flexibility with a remote-first work environment and flexible paid time off.
• Sponsored benefit packages for US-based Fullstorians and supplemental coverage options for international Fullstorians.
• Professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
• Monthly productivity stipend and reimbursements for home office setup.
• Team events for connecting with fellow Fullstorians.
• Paid parental leave to balance the needs of growing families.
• Global fertility and family building benefit.
• Bereavement leave and miscarriage/pregnancy loss leave.