Insurance Operations Support/Analyst - Remote

Overview

The Insurance Operations Support/Analyst role at DXC Technology involves providing high-level customer assistance and resolving complex issues within the insurance and financial sectors.

In Short

• Deliver exceptional customer support.
• Manage business process transactions efficiently.
• Investigate and resolve customer complaints.
• Collaborate with healthcare providers and regulatory agencies.
• Lead initiatives for process improvements.
• Support data analysis to identify trends.
• Assist in resource planning and budgeting.
• Develop training programs for staff.
• Oversee performance metrics and reports.
• Ensure compliance with industry regulations.

Requirements

• Bachelor's degree in a relevant field.
• 6+ years of relevant industry experience.
• Expertise in business process management.
• Experience in complaint resolution and risk assessment.
• Strong analytical skills.
• Ability to manage competing demands.
• Excellent communication and leadership skills.
• Familiarity with business management tools.
• Insurance Claims Adjuster License is a plus.
• Advanced degree preferred.

Benefits

• Comprehensive health, dental, and vision insurance.
• Employee wellness programs.
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays and time off.