Entry-Level Healthcare Customer Representative - Remote

Overview

We are looking for Entry-Level Healthcare Customer Representatives who are ready to learn, grow, and build a career with a great company!

In Short

• Communicate with patients to manage accounts and collect payments.
• Navigate multiple systems and maintain accurate records.
• Provide respectful, solution-focused customer service.
• Negotiate payment arrangements with patients.
• Adhere to compliance regulations including HIPAA.
• Work Monday–Friday with flexible scheduling options.
• Must reside within specified states or areas.
• Participate in ongoing training and development.
• Utilize strong communication skills to resolve inquiries.
• Maintain detailed notes on customer interactions.

Requirements

• High school diploma or equivalent required.
• Exceptional verbal and written communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Prior PC and keyboard knowledge is mandatory.
• Ability to perform basic math calculations.
• Strong work ethic and ability to work independently.
• Analytical and problem-solving skills.
• Ability to comply with regulatory requirements.
• Experience in customer service is preferred.
• Must be available for scheduled shifts.

Benefits

• Market competitive compensation program.
• Health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid Time Off and Paid Holidays.
• Flexible Spending Account options.
• Gym discounts and Health Savings Account.
• Opportunities for career advancement.
• Supportive and inclusive work environment.
• Training and development programs.
• Equal employment opportunities for all applicants.