Customer Service Agent - Remote

Overview

The Customer Service Agent will play a crucial role in maintaining fleet operations and ensuring exceptional experiences for customers, focusing on efficient vehicle management and support tasks.

In Short

• Efficiently manage fleet using TSD application.
• Organize vehicles in assigned lots for smooth operations.
• Maintain lot signage for easy vehicle location.
• Prepare and detail vehicles for rental readiness.
• Assist with minor vehicle maintenance and battery issues.
• Manage vehicle key tracking and reporting.
• Coordinate vehicle transportation between locations.
• Monitor down vehicles and ensure they are marked appropriately.
• Provide support in service areas during peak times.
• Assist management with operational needs as required.

Requirements

• High School Diploma or equivalent.
• Valid Driver’s License.
• Previous experience in a similar role is a plus.
• Strong organizational skills.
• Willingness to support team needs.
• A proactive approach to tasks and challenges.

Benefits

• Training provided for new team members.
• Opportunity to work in a dynamic team environment.
• Be part of a global mobility company with a strong reputation.