Business Analyst – Digital Transformation and Application Management - Remote

Overview

The Business Analyst will be a key driver in transforming business processes through technology. This role is responsible for gathering and analyzing requirements from various stakeholders, recommending effective and optimal solutions, and documenting proposed implementations. The Business Analyst will lead and prioritize projects to ensure timely delivery, facilitate system implementations, drive user adoption, and provide ongoing user support.

In Short

• Research, evaluate, and analyze current business challenges to identify requirements.
• Collaborate with stakeholders to define a vision and roadmap for applications that address business needs.
• Conduct gap analysis to ensure proposed solutions bridge current and future-state requirements.
• Work closely with IT teams and external vendors to plan, budget, and deliver functionality aligned with the application roadmap.
• Document functional and non-functional requirements, workflows, and process improvements.
• Lead the successful implementation of solutions, ensuring adoption and effectiveness across the organization.
• Identify and address training needs to support enterprise application adoption.
• Provide ongoing user support, addressing challenges and promoting effective utilization of systems.
• Ensure the accuracy, quality, and timely delivery of all projects.
• Collaborate with cross-functional teams across all business units to understand requirements and align solutions with organizational goals.

Requirements

• Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.
• Relevant certifications (e.g., CBAP, CCBA, PMP, Agile certifications).
• Proven experience as a Business Analyst, preferably in technology implementation projects.
• 5 -7 Years Experience.
• Prior involvement in digital transformation or tech stack upgrade projects (CRM, ERP, PIM, CMS, etc.).
• Familiarity with Agile, Scrum, or Waterfall methodologies.
• Understanding of digital technologies like cloud computing, APIs, databases, and modern tech stacks.
• Knowledge of specific tools/platforms relevant to the project (e.g., Salesforce, HubSpot, SAP, Power BI, etc.).
• Proficiency in requirements management tools (e.g., JIRA, Confluence, Trello).
• Strong analytical and critical thinking to gather and interpret complex business requirements.

Benefits

• Excellent verbal and written communication to liaise between technical and non-technical stakeholders.
• Strong presentation skills to deliver clear and actionable insights to stakeholders.
• Expertise in engaging with cross-functional teams (IT, Marketing, Operations, Sales).
• Ability to manage competing priorities and align stakeholders on common goals.
• Ability to lead workshops, brainstorming sessions, and stakeholder discussions.
• Skilled at resolving roadblocks and mitigating risks during project phases.
• Flexible to adjust scope and deliverables based on changing business needs.
• Comfort with data modeling, analytics, and visualization to support decision-making.