Manager, Workplace Services - Remote

Overview

The Manager of Workplace Services will be responsible for the strategic and day-to-day management of the firm’s facilities, office services, and workplace environment. This role is key in ensuring that our physical space reflects our brand, supports employee productivity, and meets regulatory and safety requirements. The ideal candidate will have strong facilities management expertise, excellent organizational skills, and a proactive approach to problem-solving.

In Short

• Oversee the maintenance, repair, and upkeep of office facilities, equipment, and systems (HVAC, electrical, plumbing, security, etc.).
• Review and/or oversee vendor services to ensure standardization of over 100+ office locations.
• Manage vendor relationships for office/workplace needs, building services, janitorial, security, and maintenance contracts.
• Coordinate with Focus real estate and IT teams, and local employee base, regarding office moves, space planning, and work setups.
• Ensure all facilities meet health, safety, and accessibility standards.
• Develop, implement, and test workplace policies, processes, and standards that align with the firm’s culture and compliance needs.
• Oversee reception, mail, and office supply management.
• Enhance the workplace environment to support employee well-being, collaboration, and productivity.
• Prepare and manage the facilities budget, including forecasting and cost optimization.
• Oversee facility-related aspects of business continuity and emergency preparedness planning.

Requirements

• 5+ years of facilities or workplace services management experience; financial services industry experience a plus.
• Proven experience managing a large (50+) real estate portfolio.
• Strong project management and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of building systems, safety codes, and sustainability best practices.
• Bachelor’s degree in Facilities Management, Business Administration, or related field (preferred).

Benefits

• Competitive salary range of $120,000-$140,000/year.
• Potential for annual bonuses.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Work in a collaborative and innovative environment.