Remote Customer Support Specialist

Overview

Flowfox is hiring a Remote Customer Support Specialist to support our distribution department in Louisville. This role is available part-time or full-time. Applications are accepted only from Kentucky. Hourly pay ranges from $17–$23. Training is provided, and schedules are flexible.

In Short

• Respond to customer emails and chats.
• Support distribution-related inquiries.
• Provide order and shipment updates.
• Resolve basic service requests.
• Log interactions accurately.
• Coordinate with warehouse teams.
• Follow support procedures.

Requirements

• Must reside in Kentucky.
• Authorized to work in the U.S.
• Clear written English skills.
• Basic computer proficiency.
• Reliable internet connection.
• Strong attention to detail.
• Dependable and punctual.

Benefits

• $17–$23 hourly pay.
• Fully remote position.
• Part-time or full-time options.
• Paid onboarding training.
• Supportive team culture.
• Stable workload.
• Growth opportunities.