Mid-Market Solutions Engineer - Remote

Overview

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together.

In Short

• Act as trusted advisors for law enforcement agencies and commercial organizations.
• Engage customers from initial discovery to final sign-off.
• Partner with Account Executives to understand customer pain points.
• Tailor platform demonstrations to customer requirements.
• Design deployment strategies that align with customer priorities.
• Lead discovery sessions to identify key customer requirements.
• Build Statements of Work (SOWs) and Proof of Concept (POC) plans.
• Articulate Flock’s competitive differentiators.
• Guide customers through final sign-off and commitment.
• Bridge technical and business worlds to drive meaningful conversations.

Requirements

• 2-5 years of sales engineering or technology sales experience.
• Proven track record in leading technical discovery sessions.
• Ability to connect platform capabilities to customer pain points.
• Strong presentation and communication skills.
• Experience in drafting SOWs and responding to RFPs/RFIs.
• Understanding of SaaS platforms and deployment strategies.
• Knowledge of public safety and security is a plus.
• Experience with crime mapping and mapping tools is beneficial.

Benefits

• Flexible PTO and 11 company holidays.
• Fully-paid health benefits plan for employees.
• 12 weeks of 100% paid parental leave.
• $50,000-lifetime maximum benefit for fertility and family expenses.
• Spring Health provides mental health benefits.
• Caregiver support services available.
• Monthly stipends for WFH and productivity tools.
• One-time $750 home office stipend.
• Pet insurance for employees’ pets.
• Inclusive environment with employee resource groups.