Sales Support Agent - Remote

Overview

The Sales Support Agent will assist franchise owners by handling incoming calls to schedule appointments and promote products or services, ensuring excellent customer service.

In Short

• Engage with potential and existing customers over the phone.
• Promote and sell products or services for Mosquito Shield.
• Handle inbound and outbound calls.
• Convert calls into appointments and/or sales.
• Provide information and answer questions.
• Meet customer requirements through first-contact resolution.
• Participate in activities to improve customer satisfaction.
• Use decision-support tools to answer questions.
• Work in a fast-paced and target-driven environment.
• Fully remote position with flexible scheduling.

Requirements

• High school diploma.
• Proven experience in sales, preferably in a call center.
• Excellent communication and persuasive skills.
• Ability to handle rejection and remain motivated.
• Strong problem-solving skills.
• Proficiency in CRM software and basic computer skills.
• Strong listening skills and ability to build rapport.

Benefits

• Fully remote position.
• Flexible scheduling for work-life balance.
• Performance-based incentives and commission opportunities.
• Training and career development opportunities.