Senior Payment Exceptions Analyst - Remote

Overview

The Senior Payment Exceptions Analyst at Fiserv is responsible for investigating and resolving financial discrepancies within payment processing systems, ensuring data integrity, and improving processes.

In Short

• Investigate and resolve payment exceptions.
• Analyze discrepancies and reconcile financial data.
• Communicate issues to stakeholders.
• Support and monitor automations.
• Ensure compliance with policies and regulations.
• Leverage analytical skills for corrective actions.
• Work collaboratively with project analysts.
• Maintain the integrity of financial data.
• Promote a positive client experience.
• Contribute to process and technology improvements.

Requirements

• Experience in banking, finance, or accounting.
• 4+ years of relevant experience.
• Bachelor's degree preferred.
• Payments and exceptions experience.
• Advanced experience with Microsoft 365.
• Knowledge of Power BI or Power Automate.
• Business Process Automation skills.
• Strong analytical skills.
• Ability to communicate effectively.
• Willingness to work on-site Monday through Friday.

Benefits

• Comprehensive physical, mental, and financial benefits.
• Unlimited Recharge & Refuel time off for qualifying associates.
• 401(k) Savings Plan and Employee Stock Purchase Plan.
• Medical, dental, and vision insurance options.
• Opportunities for training, development, and certification.
• Access to Employee Resource Groups for diversity and inclusion.
• Recognition programs for employee contributions.
• Free counseling through the EAP.
• Well-being resources through the Fuel Your Life program.
• Career advancement opportunities.