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Bilingual Legal Intake Specialist (English/Spanish) – Weekend Shift - Remote

Posted 2 days ago
Customer Service
Full Time
NY, USA
$55,000 - $75,000/year

Overview

Finch is dedicated to making justice accessible by automating administrative work in consumer law, starting with personal injury. The company has rapidly grown and is now working with leading law firms across the country.

In Short

  • Be the first point of contact for potential clients.
  • Qualify cases and confirm client eligibility.
  • Guide clients through the sign-up process.
  • Maintain responsiveness and build trust with partners.
  • Work in a 24/7 team environment.
  • Handle inbound calls with professionalism.
  • Collaborate with attorneys and paralegals.
  • Join a team of top legal operators.
  • Work flexible schedules, including weekends.
  • Engage in a mission-driven organization.

Requirements

  • 5+ years in client-facing intake or sales roles, preferably in legal services.
  • Excellent communication skills.
  • Ability to stay calm under pressure.
  • Flexible availability for evening and weekend shifts.

Benefits

  • Base salary of $55,000 – $75,000.
  • Equity in the company.
  • Commitment to diversity and inclusion.
  • Supportive work environment.
  • Opportunity to impact justice accessibility.

F.L

Finch Legal

Finch Legal is a forward-thinking company dedicated to making legal counsel accessible to every American household during significant life events. With a modern approach to consumer law, Finch automates administrative tasks to prioritize client needs, particularly in personal injury cases. Since its launch, the company has experienced rapid growth, partnering with top law firms nationwide and leveraging a combination of expert operators and advanced AI technology to streamline legal processes. Backed by prominent investors, Finch is committed to transforming the legal landscape for everyday Americans and is focused on building a diverse and inclusive team to support its mission.

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