Senior Technical Program Manager, Quote to Cash - Remote

Overview

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

Figma is growing, and so is the complexity of our revenue operations! We’re looking for a Senior Technical Program Manager to lead critical initiatives across our billing infrastructure, revenue systems, and automation efforts. This role is key to ensuring seamless integration between Business Systems, Finance, Sales, Customer Success, and Engineering teams while optimizing and automating our Quote to Cash (QTC) processes.

In Short

• Lead end-to-end execution of QTC initiatives, aligning business goals with technical solutions and operational efficiency.
• Partner with Business Systems, Finance, Sales Ops, IT, and Engineering to streamline and automate QTC workflows.
• Oversee the implementation and optimization of billing platforms, Salesforce integrations, and revenue systems (NetSuite, Stripe).
• Define and track key performance indicators (KPIs) to measure process effectiveness and identify areas for improvement.
• Manage technical and business dependencies, risks, and stakeholder expectations while ensuring smooth project delivery.
• Drive cross-functional alignment, fostering collaboration and accountability among teams.

Requirements

• 8+ years of experience in Technical Program Management with a focus on Quote to Cash, Business Systems, or Revenue Operations.
• Strong expertise in billing platforms, Salesforce, NetSuite, and financial systems.
• Proven track record of leading large-scale programs in a fast-paced, high-growth environment.
• Ability to translate business needs into scalable technical solutions.
• Experience managing complex dependencies, risks, and stakeholder expectations.
• Strong communication and cross-functional leadership skills.

Benefits

• Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.
• Sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.
• Opportunity to grow and develop skills in a supportive environment.