Social Media & Community Manager - Remote

Overview

Fictiv is on a mission to revolutionize manufacturing through our digital platform and guided expertise, and our online presence plays a critical role in that transformation. We’ve built a strong social media following by sharing engaging, highly consumable content, but now we need a dedicated expert to foster conversations, build relationships, and turn our followers into engaged advocates.

In Short

• Develop and implement engaging social media campaigns aligned with marketing and business objectives.
• Plan, write, and publish content across various social media platforms.
• Collaborate with brand, product marketing, and creative teams to develop compelling social content.
• Monitor and actively engage with comments and messages to foster conversation.
• Build relationships with the audience, answering technical questions accurately.
• Track engagement and audience growth to optimize content strategy.
• Work closely with regional marketing teams for localized content.
• Provide feedback to product and customer teams based on social conversations.
• Identify and collaborate with influencers and industry thought leaders.
• Maintain and contribute to the Quality Management System (QMS).

Requirements

• Bachelor’s degree in Mechanical Engineering, Manufacturing, Marketing, or related field.
• 3+ years managing social media and/or online communities.
• Deep understanding of mechanical engineering, manufacturing, product design, or supply chain.
• Experience engaging technical audiences on social media.
• Proficiency with Sprout Social, Google Business Apps, Slack, and Asana.
• Familiarity with content creation tools like Canva or Adobe Suite is a plus.
• Excellent communication skills for writing engaging social copy.
• Creative thinker with the ability to develop compelling content.
• Data-driven mindset to refine strategies and improve performance.
• Highly responsive and organized, able to manage multiple platforms simultaneously.

Benefits

• Competitive medical, dental, and vision insurance.
• 401K plan.
• Monthly Virtual Work stipend for various expenses.
• Annual Education stipend.
• Parental leave programs.
• Paid volunteer days.
• Onboarding setup with ergonomic supplies.
• And much, much more!