Parts Advisor - Remote

Overview

The Parts Advisor will be involved in all areas of the branch operation, focusing on maintaining and expanding the local customer base while providing excellent customer service.

In Short

• Take orders over the telephone and upsell to increase invoice value.
• Perform outbound calling to raise customer awareness and achieve higher sales.
• Build long-term rapport with local customers.
• Actively promote offers, discounts, and customer competitions.
• Limit credits and returns by ordering and sending the right parts, first time.
• Work towards deadlines with punctuality and organization.
• Demonstrate empathy towards customers.
• Possess excellent communication skills.
• Join a global brand and market leader.
• Opportunity for career progression and bespoke training.

Requirements

• Punctual, organized, and efficient.
• Pro-active and enthusiastic when speaking with customers.
• Able to demonstrate empathy towards customers.
• Professional demeanor with excellent communication skills.

Benefits

• Exclusive discounts and cashback from major retailers.
• Free pension advice from our standard pension provider.
• Free access to Health, Wellbeing, and Financial tools.
• Potential to earn a performance-based bonus, paid monthly.
• Discount on car parts.