Client Program Manager - Remote

Overview

The Client Program Manager at Fiserv plays a crucial role in ensuring that commitments to financial institution partners are met, driving client satisfaction through effective project management and collaboration.

In Short

• Develop strong client relationships and identify opportunities to support business objectives.
• Ensure alignment with organizational partners for business success.
• Provide feedback to leadership regarding new offerings and client needs.
• Map out strategies for scaled adoption of products across customers.
• Manage client portfolio of projects for successful delivery.
• Lead initiatives to support client needs and manage expectations.
• Consult on product best practices and capabilities.
• Drive delivery and meet financial targets and client experience metrics.
• Lead and motivate teams effectively.
• Adapt to a dynamic, fast-paced environment.

Requirements

• Bachelor's degree in business, operations, or related field.
• 7+ years of experience in business and IT program and project management.
• 5+ years in the Financial Services Industry preferred.
• Strong experience in data-driven management and reporting.
• Excellent communication and presentation skills.
• Strong problem-solving skills and ability to build consensus.
• Ability to influence others through collaborative efforts.
• Results-oriented with a track record of success.
• High adaptability and flexibility.

Benefits

• Opportunity to make an impact on a global scale.
• Work with a leading company in Fintech and payments.
• Collaborate with a diverse team of professionals.
• Engage in a dynamic and fast-paced work environment.
• Access to professional development opportunities.
• Comprehensive benefits package.
• Supportive workplace culture focused on innovation.
• Flexibility in work arrangements.
• Commitment to equal opportunity and diversity.
• Involvement in meaningful projects that shape financial services.