Operations Manager (m/w/d) E-Commerce Agency - Remote

Overview

The Operations Manager at EVOLVE Digital will work on the operational foundation of the company, ensuring that teams work efficiently, and that processes, automations, and systems actively support growth.

In Short

• Develop and optimize core and supporting processes.
• Enhance service offerings and streamline operations.
• Establish goal and KPI systems for transparency.
• Identify and resolve operational bottlenecks using new tools and improvements.
• Translate company goals into actionable tasks and milestones.
• Evaluate and implement new tools and technologies.
• Manage key areas like Finance, HR, and Admin processes.
• Lead strategic and operational special projects.

Requirements

• Problem-solving and task management skills.
• Experience in project and process management.
• Ability to quickly understand complex operational contexts.
• Proficient in controlling fundamentals and KPIs.
• Familiarity with project management tools (ideally Clickup).
• Experience with AI tools like ChatGPT for operational efficiency.
• Experience with automation tools like Make, Zapier, or n8n.
• Experience in agency or E-commerce environments is a plus.

Benefits

• 100% remote work.
• Attractive salary and 30 days of vacation.
• Comprehensive benefits program including retirement plans and fitness options.
• Extensive training and development opportunities.
• Supportive and collegial work atmosphere with flat hierarchies.
• Modern work equipment, including a laptop of your choice.
• Biannual team events/workations.