Medical Information Specialist - Remote

Overview

The Medical Information Specialist plays a critical role in providing scientifically balanced information about pharmaceutical products to healthcare professionals and patients, ensuring the safe and effective use of these products.

In Short

• Respond to medical inquiries from healthcare professionals and patients.
• Utilize medical writing skills for documentation and reporting.
• Handle requests through various communication channels.
• Identify and report adverse events and product complaints.
• Maintain knowledge of products and therapeutic areas.
• Ensure high-quality customer service and documentation.
• Assist in the development of medical information documents.
• Participate in miscellaneous projects and training.
• Work flexible hours as required by clients.
• Travel up to 10% may be required.

Requirements

• Advanced healthcare degree (PharmD preferred).
• Strong clinical background and communication skills.
• Experience in a Contact Center and Pharmaceutical environment preferred.
• Proficiency in medical information databases and Microsoft Office.
• Knowledge of FDA regulations and safety terminology.
• Ability to critically evaluate medical literature.
• Specialty experience in areas like Oncology or Neurology is a plus.
• Positive attitude and strong interpersonal skills.
• Innovative thinking and problem-solving abilities.
• High ethical standards and integrity.

Benefits

• Great workplace culture and commitment to diversity.
• Opportunities for professional development.
• Supportive team environment.
• Engagement in impactful work improving patient lives.
• Flexible work scheduling.