International Operations Administrator - Remote

Overview

Everbridge is seeking an experienced International Operations Administrator to support administration activities associated with case and task management, handling initial incident reports, and communications. This role offers flexibility with a hybrid work model and involves various shifts.

In Short

• Position based in Budapest, Hungary with remote work options.
• Responsible for administration activities related to case and task management.
• Handle initial incident reports and communications.
• Work involves approximately 14 shifts over a 4-week period.
• Shifts include both day and night shifts.
• Day shifts run from 6:00 AM to 6:00 PM.
• Night shifts run from 6:00 PM to 6:00 AM.
• Night shift allowance provided for commitment during night shifts.
• Part of a technology-driven company specializing in business resilience.
• Provide 24/7 global assistance to expatriate and business-traveling employees.

Requirements

• Experience in administration or related field.
• Strong communication skills.
• Ability to manage multiple tasks effectively.
• Flexibility to work various shifts including weekends.
• Proficiency in handling incident reports.
• Experience in customer service is a plus.
• Ability to work in a fast-paced environment.
• Strong organizational skills.
• Team player with a commitment to excellence.
• Fluency in English; additional languages are a plus.

Benefits

• Flexible hybrid work model.
• Night shift allowance.
• Opportunity to work in a global company.
• Supportive team environment.
• Professional development opportunities.
• Comprehensive training provided.
• Access to global assistance resources.
• Engagement in critical event management solutions.
• Work-life balance initiatives.
• Health and wellness programs.