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Danish-Speaking Customer Expert - Remote from Greece

Posted 7 weeks ago
Customer Service
Full Time
Worldwide
competitive salary/month

Overview

The Danish-Speaking Customer Expert will deliver exceptional customer service while managing customer interactions and ensuring satisfaction.

In Short

  • Deliver exceptional customer service.
  • Perform troubleshooting.
  • Call, collect, and analyze customer feedback.
  • Escalate cases when necessary and follow up to guarantee customer satisfaction.
  • Show empathy and professionalism in every interaction, whether written or verbal.
  • Manage customers and support them with a premium experience.
  • Collaborate with internal teams to resolve cases quickly and efficiently.
  • Consistently meet performance targets and quality standards.

Requirements

  • Excellent Danish language skills.
  • Very good English communication skills.
  • Previous experience in customer service, ideally in a premium or luxury brand.
  • Strong interpersonal skills with the ability to handle sensitive cases.
  • Good computer literacy.
  • Familiarity with CRM systems is a plus.
  • Bachelor’s degree preferred.

Benefits

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)
  • Competitive monthly salary (14 salaries per year)
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises, providing a great working environment with relaxing break areas
EU Best Jobs logo

EU Best Jobs

EU Best Jobs is a dynamic company focused on delivering exceptional customer service, particularly in the premium and luxury sectors. With a commitment to customer satisfaction, the company emphasizes empathy and professionalism in all interactions. EU Best Jobs values strong communication skills, particularly in German and English, and seeks individuals with a background in customer service. The company offers comprehensive support for relocation to Greece, competitive salaries, health benefits, and opportunities for professional growth. Employees enjoy a supportive work environment with state-of-the-art facilities and access to training and community initiatives.

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