Remote Otter LogoRemoteOtter

Head of People Services - Remote

Posted 1 week ago
Human Resources
Full Time
Poland

Overview

The Head of People Services is a high-impact leadership role responsible for delivering seamless, tech-driven, and scalable HR services across Payroll, HR Operations, Systems, Mobility, and Advisory. This role is critical in building a high-performance service model that ensures efficiency, automation, and a frictionless employee experience.

In Short

  • Build and lead a high-performance People Services function, delivering fast, intuitive, and automated HR processes at scale.
  • Oversee four key service areas: HR Advisory Services, Payroll & Operations, HR Systems & Technology, and Workplace Experience teams.
  • Design and implement next-generation HR technology solutions for enhanced user experiences.
  • Streamline and automate key HR processes such as onboarding and compliance reporting.
  • Ensure flawless payroll execution, integrating with finance and tax systems.
  • Oversee global mobility and workforce flexibility for remote employees.
  • Use data-driven insights for process improvements in People Services.
  • Collaborate with IT for automation and self-service tools.
  • Build a culture of operational excellence using lean methodologies.
  • Establish KPIs to track success and service improvements.

Requirements

  • Experience in scaling global service functions and complex operations.
  • Strong leadership and people management skills.
  • Proven track record in HR operations and technology solutions.
  • Ability to drive process transformation in a tech-driven environment.
  • Familiarity with payroll systems and compliance requirements.
  • Excellent communication and collaboration skills.
  • Data-driven mindset with experience in analytics.
  • Ability to work in a fast-paced environment.
  • Located in the CET time zone (+/- 1 hour).

Benefits

  • Opportunity to shape the future of esports and gaming.
  • Work in a dynamic and innovative environment.
  • Collaborate with cross-functional teams.
  • Competitive salary and benefits package.
  • Professional development opportunities.
  • Flexible working arrangements.
  • Be part of a socially responsible organization.
  • Engage with a global community of players and fans.
  • Access to cutting-edge technology and tools.
  • Contribute to a culture of operational excellence.
ESL FACEIT Group logo

ESL FACEIT Group

ESL FACEIT Group (EFG) is a leading organization in the esports and gaming industry, dedicated to creating immersive experiences that connect players, fans, and communities. With a strong commitment to corporate social responsibility, EFG emphasizes the importance of inclusivity and shared enjoyment in gaming, encapsulated in their motto, 'IT’S NOT GG (Good Game), UNTIL IT’S GG FOR ALL.' Through events like DreamHack festivals, EFG fosters real-life connections among gamers, transforming gameplay into memorable experiences. The company is passionate about developing digital features and gamification strategies that enhance community engagement and support the growth of their global festivals.

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