Retail Shop Manager on Duty - Remote

Overview

The Retail Shop Manager on Duty is responsible for directing and motivating the sales team, ensuring exceptional customer service and operational excellence at Equinox locations in Vancouver.

In Short

• Lead and motivate the sales team to achieve monthly sales goals.
• Coach and develop Shop Associates in selling tactics.
• Ensure an unparalleled customer experience.
• Maintain knowledge of all club and Shop services.
• Uphold loss prevention and inventory management policies.
• Assist in hiring, training, and scheduling of Shop staff.
• Ensure compliance with company policies and procedures.
• Build effective relationships with colleagues and clients.
• Communicate clearly and effectively at all levels.
• Maintain excellent housekeeping and organizational standards.

Requirements

• Proven leadership ability and ability to take direction.
• Experience in customer service, preferably in retail.
• Hardworking, honest, and possessing personal integrity.
• Excellent time management and organizational skills.
• Ability to utilize new techniques and ideas.
• Availability to work a varied schedule.

Benefits

• Competitive salary and industry-leading commission opportunities.
• Complimentary Club membership.
• 30-50% discounts on Equinox products and services.