Associate Consultant - Life, Absence & Disability - Remote

Overview

The Associate Consultant will be part of EPIC’s Life, Absence & Disability practice and will have primary responsibilities for client satisfaction, service delivery and vendor management for life, disability and absence/leave coverages. This role supports EPIC’s consulting team nationwide with management of life, leave and disability programs. By leveraging data and analytics the associate consultant assists in the development of short and long-term strategies and identifies actionable process improvement solutions and favorable plan provisions.

In Short

• Support client engagements involving the management of group disability, absence management and life insurance programs
• Serve as primary contact day-to-day contact for clients and their respective vendors
• Organize, develop content, and participate in client meetings
• Communicate industry trends, benchmarks, emerging products and innovative vendors to clients
• Project management, procurement and implementation including preparation, management, analysis, and presentation of RFPs
• Maintain positive working relationships with vendor partners
• Assist in proofing, managing and delivering communication materials for annual enrollment
• Review carrier agreements and policy documents
• Conduct benchmarking analysis for life, leave, disability and time away plans
• Manage escalated claim issues to resolution

Requirements

• 5+ years' experience in management of group life, disability, absence programs
• Knowledge of federal and state leave and disability regulations
• General understanding of data flow between carrier/TPA partners and client systems
• Track record of success in supporting client relationships
• Proven experience in leading projects and providing high touch client service
• Excellent Microsoft Office skills, particularly in Teams, Excel and PowerPoint
• Detail oriented, organized, efficient, and proactive
• Superior written/verbal communication skills
• Bachelor's degree or equivalent educational training/business experience
• Residence State Life and Health license required or obtained within 90 days of hire

Benefits

• 401K matching
• Generous Time Off Policy
• Flexible Work Options
• Medical, Dental, Vision, Pet Insurance
• Wellness Programs
• Employee Award Programs