Remote Otter LogoRemoteOtter

Salesforce Service Cloud Administrator - Remote

Posted 11 hours ago
Software Development
Contract
Latin America

Overview

Join Our Journey at Engine. At Engine, we’re revolutionizing work travel. Our modern travel platform isn’t just about booking trips; it’s about transforming how businesses and their teams experience travel. From seamless booking options with top airlines, hotels, and car rental providers to single-invoice billing and flexible trip modifications, we make travel not only easier to manage but also enjoyable. Backed by powerhouse investors like Telescope Partners, Blackstone, Elefund, and Permira, we’re growing fast—and we want you to be part of it.

In Short

  • Craft and execute innovative strategies to streamline and automate customer support workflows.
  • Collaborate with cross-functional teams to implement and optimize Salesforce Service Cloud solutions.
  • Lead the design and management of complex screen flows and Omni-Channel configurations.
  • Provide exceptional support and actionable insights to internal teams.

Requirements

  • 3+ years of hands-on experience as a Salesforce Administrator.
  • Expertise in case management and workload reduction.
  • Experience building complex screen flows to streamline customer support processes.
  • Fluent in Salesforce Omni-Channel and OmniStudio.

Benefits

  • Competitive base pay tied to role and experience.
  • Opportunities for bonuses, commissions, and equity.
  • Hybrid-hub model for work environment.
Engine logo

Engine

Engine is a forward-thinking company dedicated to revolutionizing work travel through its modern travel platform. The company focuses on transforming the travel experience for businesses and their teams by offering seamless booking options with leading airlines, hotels, and car rental providers. Engine simplifies travel management with features like single-invoice billing and flexible trip modifications, making travel not only easier but also more enjoyable. Backed by prominent investors such as Telescope Partners, Blackstone, Elefund, and Permira, Engine is rapidly growing and is committed to enhancing the way businesses approach travel.

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