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Technical Writer (Contract Role) - Remote

Posted 10 hours ago
Writing
Contract
Worldwide

Overview

We are seeking a Technical Writer on a 3 month contract with a chance of an extension with a strong background in card issuing and processing to lead the creation of world-class API documentation and service descriptions for our payment and issuing products.

In Short

  • Audit existing documentation to identify gaps and propose improvements.
  • Create and maintain foundational documentation for payment processing APIs.
  • Translate complex card processing workflows into clear information.
  • Collaborate with Product Managers and Engineers to understand technical concepts.
  • Ensure documentation meets clarity and usability standards.
  • Drive small-scale improvements for better user experience.
  • Monitor documentation usage trends for content improvements.
  • Leverage AI tools to enhance documentation workflows.
  • Shift focus to knowledge management and AI-driven solutions.
  • Contribute to the development of automated support tools.

Requirements

  • Proven experience as a Technical Writer in the payments industry.
  • Ability to lead documentation projects independently.
  • Hands-on experience with API documentation standards.
  • Excellent writing and communication skills.
  • Ability to simplify complex concepts for various audiences.
  • Experience with documentation platforms like Confluence.
  • Familiarity with generative AI tools like ChatGPT.
  • Ability to quickly grasp complex technical concepts.
  • Interest in developing AI-driven documentation solutions.
  • Willingness to learn about AI and automation technologies.

Benefits

  • High autonomy and ownership of work.
  • Join a team of industry experts.
  • Unlimited growth potential within the company.
  • Flexible, remote work options.
  • A supportive team culture.
Enfuce logo

Enfuce

Enfuce is a pioneering B2B fintech company founded in 2016, dedicated to revolutionizing the payment services industry. With a mission to provide user-friendly, sustainable, reliable, and secure payment solutions, Enfuce offers innovative cloud-based services that cater to a diverse clientele, from startups to global enterprises. Their services are designed to be fast to implement, easy to use, and fully compliant with financial regulations, ensuring that businesses can access the payment solutions they need to thrive in a competitive landscape.

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