RemoteOtterRemoteOtterEmpower is seeking a strategic Head of Customer Support and Operations to lead our front-line support and back-office teams, focusing on designing and executing scalable, data-driven support and operations strategies that elevate the customer experience.
Empower Finance is revolutionizing the financial landscape by offering innovative solutions that provide customers with access to cash, fair credit, and the opportunity to reshape their financial futures. Utilizing advanced machine learning models, Empower evaluates creditworthiness through a more inclusive lens and delivers mobile-first products such as Cash Advance, Thrive line of credit, and Petal credit cards. Recognized for its rapid growth, Empower has been featured on Inc. 5000’s Fastest-Growing Private Companies list and named by Forbes as one of the 25 Next Billion-Dollar Startups for 2024. The company fosters a culture of bold goals, customer obsession, and inclusive collaboration, ensuring that diverse voices are heard and valued. With backing from prominent investors like Sequoia Capital, Empower is committed to creating impactful financial pathways for its customers while providing a supportive and equitable work environment for its employees.
Share This Job!
Save This Job!
Jobs from Empower Finance:
Senior Software Engineer - Credit Card
Senior Manager, FP&A
Director of Customer Support
People Experience Specialist
Corporate Counsel
Empower Finance is revolutionizing the financial landscape by offering innovative solutions that provide customers with access to cash, fair credit, and the opportunity to reshape their financial futures. Utilizing advanced machine learning models, Empower evaluates creditworthiness through a more inclusive lens and delivers mobile-first products such as Cash Advance, Thrive line of credit, and Petal credit cards. Recognized for its rapid growth, Empower has been featured on Inc. 5000’s Fastest-Growing Private Companies list and named by Forbes as one of the 25 Next Billion-Dollar Startups for 2024. The company fosters a culture of bold goals, customer obsession, and inclusive collaboration, ensuring that diverse voices are heard and valued. With backing from prominent investors like Sequoia Capital, Empower is committed to creating impactful financial pathways for its customers while providing a supportive and equitable work environment for its employees.
Share This Job!
Save This Job!
Jobs from Empower Finance:
Senior Software Engineer - Credit Card
Senior Manager, FP&A
Director of Customer Support
People Experience Specialist
Corporate Counsel
Paired
Lead customer and supplier operations for a dynamic e-commerce brand.
COTINGA
The Head of Customer Operations will lead and optimize the customer service operations while managing a growing team.
Banxware
The Head of Customer Operations will lead the operations team to drive excellence and enhance customer experiences.
Coingecko
Lead the customer support operations at CoinGecko, ensuring excellent service and team development.
More Staffing
Join our team as a Customer Support and Operations Specialist, focusing on exceptional customer service and operational tasks.