Customer Service Representative - Remote

Overview

U-Haul is seeking friendly and motivated individuals to join their team as Customer Service Representatives, providing exceptional service and assistance to customers.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone-based technology to manage rentals.
• Inspect and maintain equipment.
• Prepare rental invoices and handle equipment returns.
• Participate in ongoing training through U-Haul University.
• Valid driver’s license required.
• Physical demands include lifting and moving equipment.
• Spanish speaking is a plus.
• On-the-job education and certification opportunities available.
• Career advancement opportunities and various benefits offered.

Requirements

• High school diploma or equivalent.
• Ability to maintain a good driving record.
• Basic customer service skills.
• Ability to work in a team environment.
• Comfortable with technology and equipment.
• Physical ability to perform job duties.
• Willingness to learn and participate in training.
• Adherence to safety protocols.
• Ability to handle customer inquiries effectively.
• Flexibility in work schedule.

Benefits

• Career stability and advancement opportunities.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• Gym reimbursement and other wellness programs.
• Life insurance and business travel insurance.
• Access to a 24-hour physician for kids.
• Identity theft protection and critical illness insurance.
• Employee assistance programs available.