Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs while ensuring the maintenance and inspection of equipment.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for managing rentals.
• Inspect and maintain equipment.
• Prepare rental invoices.
• Participate in ongoing training.
• Drive and hook up U-Haul trucks and trailers.
• Install hitches and trailer wiring.
• Work in a team-oriented environment.
• Handle physical tasks, including lifting equipment.
• Obtain certifications for propane filling and forklift operation.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to work in a physically demanding environment.
• Willingness to participate in safety precautions.
• Strong communication skills.

Benefits

• Career stability and advancement opportunities.
• Health insurance and prescription plans.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• Paid holidays, vacation, and sick days.
• Life insurance and legal program.
• Gym reimbursement program.
• Discounts on various products and services.
• Continuous education through U-Haul University.
• On-the-job training with compensation.