Compliance & Fraud Analyst - Remote

Overview

EarnIn is seeking a highly analytical and detail-oriented Compliance Analyst with experience in compliant case handling, escalations, fraud investigations, and dispute resolution to join our dynamic team. This role combines responsibilities from fraud and dispute investigations with consumer compliance duties to mitigate risks and adhere to regulatory standards within a fast-paced fintech environment.

In Short

• Analyze and respond to regulatory complaints.
• Collaborate with teams to enhance complaint management.
• Conduct root cause analysis of complaints.
• Develop internal controls to mitigate compliance risks.
• Monitor adherence to policies and procedures.
• Conduct fraud investigations and process disputes.
• Balance customer experience with risk management.
• 1+ years of experience in relevant fields.
• Bachelor's degree or equivalent experience.
• Strong analytical and communication skills.

Requirements

• Experience in fraud investigations and compliance.
• Understanding of regulatory requirements.
• Expertise in chargeback claims processing.
• Proficiency in analytical tools like Excel.
• Strong multitasking and problem-solving abilities.
• Preferred experience in fintech environments.
• Professionalism and discretion in handling sensitive information.
• Creative problem-solving with a customer-first mindset.

Benefits

• Competitive salary and equity options.
• Opportunities for professional growth.
• Diverse and inclusive work culture.
• Remote work flexibility.
• Comprehensive benefits package.