Dutch Speaking Customer Support Representative - Work From Home - Remote

Overview

This role involves providing customer support for a renowned transportation services provider, assisting Dutch speaking customers with inquiries and issues while working from home.

In Short

• Provide timely and accurate support to Dutch speaking customers via phone, email, and chat.
• Assist customers with booking inquiries, scheduling, and travel-related services.
• Resolve customer issues and complaints effectively to maintain high satisfaction levels.
• Educate customers about service options, policies, and procedures.
• Document all customer interactions and feedback accurately within our systems.
• Collaborate with team members and other departments to improve service delivery.
• Stay updated on industry trends, transportation services, and company offerings.

Requirements

• Fluency in Dutch is required.
• Strong communication skills.
• Problem-solving abilities.
• Experience in customer service is preferred.
• Ability to work independently in a remote environment.

Benefits

• Work from home flexibility.
• Opportunity to work with a leading transportation services provider.
• Supportive team environment.
• Training and development opportunities.