Consumer Campaign Operations Manager - Remote

Overview

The Consumer Campaign Operations Manager will lead a team focused on delivering high-quality marketing campaigns efficiently, collaborating with various teams to ensure successful execution.

In Short

• Lead a Consumer Campaign Operations team for a specific business line.
• Partner with Lifecycle Marketing and Project Management teams.
• Ensure timely and high-quality campaign delivery.
• Develop scalable workflows and best practices.
• Monitor and analyze campaign performance.
• Act as the primary point of contact for Campaign Operations.
• Leverage marketing platforms like Braze for campaign execution.
• Hire, train, and develop a team of Campaign Operations Associates.
• Collaborate with cross-functional teams for campaign alignment.
• Provide insights and recommendations for campaign improvement.

Requirements

• 5-6 years of experience in CRM or Lifecycle Marketing.
• At least 2 years in a management role.
• Hands-on experience with Braze and other CRM tools.
• Ability to read, write, and edit HTML/CSS and/or SQL.
• Strong attention to detail and organizational skills.
• Proven ability to lead and develop high-performing teams.
• Excellent interpersonal and communication skills.
• Proficiency in Excel.
• Analytical mindset to interpret data for decision-making.
• Collaborative approach to work effectively with teams.

Benefits

• Comprehensive benefits package including 401(k) with employer match.
• Paid time off and parental leave.
• Medical, dental, and vision benefits.
• Disability and basic life insurance.
• Wellness benefits and mental health programs.
• Paid sick leave in compliance with applicable laws.
• Opportunities for equity grants.
• Commuter benefit match.
• Family-forming assistance.
• Several paid holidays.