Technical Support Representative - Remote

Posted 1 week ago

Customer Service

Full Time

USA

Overview

Diverse Computing, Inc. is looking for a highly driven Technical Support Representative to join our technical support team. This is a full-time, salaried, nonexempt position that can be performed remotely or in office. The ideal candidate will be as proud as we are to have the privilege of delivering unmatched customer support and user-friendly software for those who protect and serve the public.

In Short

Join a technical support team focused on customer service.
Work remotely or in office.
Support business processes and technical needs for clients.
Assist clients with enterprise level networking equipment.
Continuously learn about clients, products, networking, and security.
Be part of a mission-driven company improving public safety.
Take ownership of projects and contribute to team-oriented innovation.
Deliver innovative solutions for the public safety community.
Be proud to support those who protect and serve.
Engage in solution-oriented development and improvement.

Requirements

Strong customer service skills.
Experience in technical support.
Knowledge of software solutions.
Ability to assist with networking equipment.
Passion for helping clients.
Willingness to learn continuously.
Team-oriented mindset.
Strong communication skills.
Problem-solving abilities.
Experience in public safety software is a plus.

Benefits

Competitive salary.
Opportunity to work remotely.
Engaging work environment.
Chance to make a difference in public safety.
Supportive team culture.
Opportunities for professional growth.
Ownership of projects.
Innovative company mission.
Access to training and development resources.
Flexible work arrangements.

Diverse Computing

Diverse Computing, Inc. is a dedicated provider of innovative software solutions aimed at enhancing the effectiveness and security of the public safety community. With a strong commitment to delivering exceptional customer support, the company focuses on developing user-friendly software that meets the needs of agencies across the United States. Diverse Computing fosters a collaborative environment where employees are encouraged to take ownership of their projects and contribute to team-oriented innovation. The company prides itself on its mission to create impactful solutions that go beyond profit, making a meaningful difference in the lives of those who protect and serve the public.

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