German Speaking Customer Support Expert - Remote

Overview

The position involves providing excellent customer support in German and English for a well-known broker, working remotely from Greece.

In Short

• Act as a reliable contact for existing and prospective customers via phone, email, or chat.
• Collaborate with other departments to resolve complex customer inquiries.
• Responsible for customer satisfaction and loyalty.
• Expand expertise in finance through training and self-education.
• Use customer feedback to identify areas for improvement in products and processes.

Requirements

• Fluent in German and good command of English.
• Excellent communication skills.
• Bachelor's or master's degree (preferably in finance) or equivalent bank training.
• Affinity for capital market products and digital solutions.
• Friendly and solution-oriented work approach.
• Ability to work under pressure with attention to detail.

Benefits

• Support for relocation to Greece, including flight tickets and accommodation.
• Competitive salary plus two extra salaries per year.
• Health care benefits and various discounts.
• Full training provided by certified instructors.
• Opportunities for professional growth and development.
• Participation in special events and community initiatives.
• Free online Greek language courses.
• Modern working environment with great facilities.