Mid-Level Technical Writer - Remote

Overview

The Technical Writer will play a key role within the Product Team, developing clear, concise, and highly technical documentation that supports users.

In Short

• Develop and maintain user-facing documentation including API documentation and help center articles.
• Create and refine release notes and feature documentation.
• Collaborate with product managers and engineers to understand technical features.
• Translate complex technical concepts into accessible language.
• Ensure consistency in style and terminology across documentation.
• Leverage AI-driven efficiencies to enhance documentation.
• Optimize content structure for usability and engagement.
• Utilize visuals and interactive elements to improve comprehension.
• Continuously refine documentation based on feedback.
• Advocate for content best practices within the company.

Requirements

• 3+ years of experience as a Technical Writer in SaaS or B2B software.
• Proven expertise in API documentation and technical writing.
• Strong understanding of modern documentation tools.
• Experience with tools like Confluence and Notion.
• Comfortable leveraging AI for documentation processes.
• Excellent writing and editing skills.
• Ability to collaborate in a fast-paced environment.
• Bachelor’s degree in Technical Writing or related field preferred.
• Willingness to travel occasionally for meetings.

Benefits

• Supportive and inclusive work environment.
• Focus on employee well-being.
• Opportunities for growth and development.
• Recognition of talent and contributions.
• Team-oriented culture.